Shipping Policy

At Ironclad Garages, we are committed to providing transparent, reliable, and timely shipping to ensure a smooth experience for all our customers. As a provider of garage equipment, we understand that our products require special care during shipping. Our shipping practices are designed to align with industry standards, ensuring that you receive your order in perfect condition, on time, and with the necessary information.

Order Processing Time

  • Orders are processed Monday through Friday, excluding holidays.

  • All orders placed before 2:00 PM (local time) will be processed on the same business day.

  • Orders placed after 2:00 PM or on weekends will be processed on the next business day.

Note: During peak seasons (e.g., holidays), processing times may be extended due to high order volumes. We will notify you in case of any significant delays.

Shipping Methods and Delivery Timeframes

We offer various shipping options to meet your needs:

  • Standard Shipping: Typically delivered within 5-7 business days.

  • Expedited Shipping: Available for faster delivery within 2-3 business days.

  • International Shipping: Available for select locations. Delivery times for international shipments may vary, typically ranging from 7-14 business days, depending on the destination and carrier.

Please be aware that garage equipment may require additional packaging or special handling, which could affect delivery time for some large or fragile items.

Shipping Rates and Free Shipping

  • Standard Rates: Shipping costs are calculated based on the size, weight, and destination of your order. You will be able to view the shipping cost at checkout.

  • Free Shipping: We offer free shipping on orders over $100 within Canada.

  • For international customers, shipping rates are based on location and order size and will be calculated at checkout.

Tracking Orders

Once your order has been shipped, you will receive a tracking number via email. You can track your package through the carrier’s website (e.g., UPS, FedEx). For large items that require special handling, you may receive freight tracking information.

International Shipping and Customs

For international orders, please note:

  • Delivery Times: Delivery times may vary depending on your location and local customs procedures.

  • Customs Duties and Taxes: International customers are responsible for any applicable customs duties, taxes, and import fees. These fees are not included in the shipping cost and will be billed separately by your local customs office.

  • Customs Delays: Ironclad Garages is not responsible for delays caused by customs processing.

Delivery Issues and Delays

In the event of a delay due to weather conditions, holidays, or high-demand periods, we will do our best to inform you promptly. If your tracking information shows an issue with delivery, please contact our customer support team, and we will assist you in resolving the problem.

Lost, Stolen, or Damaged Items

If your order is lost, stolen, or damaged during shipping, please:

  • Contact Ironclad Garages immediately at cbryce501@gmail.com.

  • If applicable, we will file a claim with the carrier and work to resolve the issue.

For high-value items, we recommend purchasing shipping insurance during checkout for additional protection.

Order Changes and Cancellations

Orders can be modified or canceled only before shipping. If you need to make any changes to your order, please contact us at cbryce501@gmail.com as soon as possible. Once the order has been shipped, we cannot make any changes.

Customer Support

If you have any questions about your shipment or need assistance with tracking or order issues, please contact us at: